Welcome to NSA’s Tax Help Desk. When you have a federal tax question, take advantage of NSA's Online Tax Research Assistance capabilities. NSA's professional research staff will search its extensive library to provide you with the information you need. Questions are typically answered within three business days or less. When you submit a question, our tax research department will research it and send you information, usually including citations.
The NSA Tax Help Desk will not answer state tax questions; perform or review calculations; prepare any returns, schedules or forms, render legal opinions, or give tax opinions. Only you and your client know all the facts, and only you can interpret the applicable tax law and apply it to your client's situation. The NSA Tax Help Desk makes your life easier by providing the information you need to resolve a client issue.
NSA Active & Associate Members Get 5 Questions Answered-FREE!
To help NSA better serve you:
1. To best answer your questions in a timely and efficient manner, NSA requires that questions be submitted in writing. This will allow you to include the necessary detail in your question needed for NSA to answer your question and will reduce the amount of time leaving messages back and forth over the phone.
-NSA Members Only: To submit your question in writing via email: click here: Submit Your Tax Question. You will receive an email confirmation after the Tax Help Desk receives your Federal tax question. (if you are having difficulty with the online submission form, you can also email your question to taxresearch@nsacct.org)
-NSA Members Only: To fax your written question: click here to download a form: Fax Tax Research Form
Fax your written question to: 703-549-2512.
2. Please include all pertinent facts with your question(s) with as much detail as possible--the more detail we have, the sooner we'll be able to respond to you and the less likely it is we will have to go back to you for additional information.
3. If you have already done some research, please let us know the extent of your research and the tentative conclusion you reached as a result of your research.
4. Do not to send any documentation to the Tax Help Desk that contains private client info, such as social security numbers.
The NSA Tax Help Desk is a benefit available only to Active and Associate members and Past Presidents. All Active and Associate members are entitled to have five tax questions answered without charge for the current NSA fiscal year (now through August 31, 2012).
Fees for Additional Questions Over 5
For the answer to questions six through ten between 9/1/11 and 8/31/12, NSA will charge $25 payable by credit card in advance of answer. For the eleventh and each subsequent question between 9/1/11 and 8/31/12, NSA will charge $40 payable by credit card in advance of answer.
NSA will try to respond to all questions within 3 business days or less; however, heavy call volume at certain times may require additional time to respond. Some questions can be answered more quickly. Complex questions requiring extensive research will require additional time; however, subject to vacation days and holidays, every effort is made to provide answers within three business days
As a reminder, the Tax Help Desk will not answer state tax questions; perform or review calculations; prepare any returns, schedules or forms, or render legal opinions. Complex questions that deal with multiple issues may be considered to be two or more questions; you will be advised of this before we proceed with your question.